Business Information

This page exists because you deserve to know exactly who you're buying from. A lot of websites that sell compliance material to truckers hide behind a contact form and nothing else. No company name, no state of registration, no phone number that rings anywhere. We don't do that. Everything below is the straight record of who FleetDoc USA LLC is, where we're registered, what we sell, what we refuse to claim, and how a disagreement with us gets resolved.

Company Identity

The legal entity behind this website is FleetDoc USA LLC, a limited liability company registered in the State of New Jersey, United States of America. The company was formed under the New Jersey Limited Liability Company Act (Title 42, Chapter 2C of the New Jersey Statutes). Like every LLC formed in New Jersey, our formation record and standing are searchable through the New Jersey Division of Revenue and Enterprise Services business records search. That's a public registry. If you want to verify we exist before you spend $29 on a guide, you can do it in about ninety seconds, and we encourage you to. Any company selling you compliance documentation should survive that basic check.

The principal of the company is Mike D'Angelo, Founder & Fleet Compliance Director. Mike spent the better part of two decades around fleet operations — dispatch offices, safety departments, and more roadside inspection line reviews than he can count — before turning that experience into the documentation library you're reading now. He reviews every guide before it's published and signs off on every correction logged on this site.

Offices

We maintain two offices. The United States office is the registered business location and the one that handles billing, refunds, and legal correspondence. The Tokyo office supports research and translation work related to international fleet operators moving freight connected to US ports.

For anything involving money — refunds, billing questions, order problems — email the Jersey City office at research@fleetdocusa.com. That's the inbox with authority to act. The Tokyo office can't process refunds and shouldn't be your first stop for a US regulatory question either.

What the Business Does

FleetDoc USA publishes compliance documentation and reference guides for US commercial fleets — owner-operators with one truck, small carriers running five to twenty power units, and the office staff who keep their paperwork alive. The work product is research: we read the federal and state source material — FMCSA regulations, IFTA Inc. rate matrices, state DOT fee schedules, CVSA inspection results, IRS instructions — and turn it into guides a working driver can actually use at 10 p.m. in a truck stop parking lot.

The free side of the site covers the major compliance areas in essay form: DOT inspection preparation, IFTA quarterly filing, registration renewal, insurance compliance, and fleet economics. Those pages carry the same sourcing discipline as the paid material. We publish them free because a driver researching a problem at midnight shouldn't hit a paywall before he even understands the problem.

What We Sell

The paid side is a small catalog of digital compliance guides, priced between $19 and $39. Each guide goes deeper than the free essays — step-by-step filing walkthroughs, worksheet templates, state-by-state rate tables, audit preparation checklists, the kind of material that takes weeks to compile correctly. Delivery is instant download after payment. There's no subscription, no recurring charge, no membership tier. You buy a guide, you download a file, the transaction is done.

Refunds are handled under our Refund Policy — 30-plus days, full refund, no questions asked. Read it before you buy if you want. It's written in the same plain English as everything else here.

What We Do Not Do

This section matters, so we're going to be blunt about it.

We are not a law firm. Nothing on this site is legal advice. Nothing in a paid guide is legal advice. If you're facing an enforcement action, a civil penalty, or a dispute with a state revenue department, hire a transportation attorney. Our material tells you what the published rules say and how carriers typically handle them. It does not tell you what to do in your specific legal situation, because we're not licensed to do that and we won't pretend to be.

We are not a government agency. We're not affiliated with the Federal Motor Carrier Safety Administration, the Department of Transportation, any state DOT, IFTA Inc., the IRS, or any other government body. We read their published material. We don't speak for them, we don't represent them, and no endorsement from any agency exists or is implied.

We make no "certified DOT" claims. There's no such thing as a "certified DOT consultant" in the way that phrase gets thrown around on the internet, and any site using that language to sell you something should make you suspicious. Our guides don't certify your fleet for anything. They help you understand what the actual regulations require. The certification, registration, and filing always happen through the official channels — never through us.

We are observers and documenters. We research, we compile, we check our numbers, and we log our corrections publicly. That's the whole job. If you need someone to file paperwork on your behalf or represent you before an agency, you need a filing service or an attorney — not a reference guide.

How This Site Is Funded

The money comes from one place: guide sales. That's the entire revenue model. There are no display ads on this site. There's no sponsored content, no paid placements, no affiliate links to ELD hardware or factoring companies, no "recommended provider" lists that quietly pay a referral fee. We made that decision deliberately. A compliance resource that takes money from the vendors it writes about can't be trusted to write about them honestly, so we don't take the money.

The practical result for you: when a guide recommends a filing sequence or flags a fee as a waste of money, that judgment was made by a researcher whose paycheck doesn't depend on any vendor. When we say an owner-operator can handle IFTA quarterly filing himself in about two hours a quarter, nobody's paying us to steer him toward a $300 filing service instead.

New Jersey Registry Framing

New Jersey isn't a flag of convenience for us — it's where the company was actually formed and where the US office physically sits, a ten-minute walk from the PATH station at Exchange Place. Forming under the New Jersey LLC Act means the company keeps a registered agent in the state, files annual reports with the Division of Revenue, and maintains its good standing the same way every other New Jersey LLC does. If you run the business search and find the record current, that tells you something real: this isn't a ghost operation that dissolves every eighteen months and reappears under a new name.

Why does this matter to a trucker in Texas or Georgia who'll never set foot in Jersey City? Because when a dispute happens — a refund that went sideways, a charge you don't recognize — you need a counterparty that exists in a known jurisdiction with a public record. "Some guy with a website" can't be held to anything. A registered New Jersey LLC can.

Dispute Handling

If something goes wrong, the process is simple and it starts with email. Send the details to research@fleetdocusa.com — your name, the email address you ordered with, what happened, and what you want done about it. A human reads that inbox, and a human answers it. Most problems — a download link that expired, a card charged twice, a guide that wasn't what you expected — get resolved in one or two exchanges.

Email first, always. It's faster than a chargeback, faster than a complaint to a consumer agency, and it costs you nothing. If email doesn't resolve it, the next steps are the ordinary legal ones, and here's the governing law piece: any dispute arising from your use of this site or your purchase of a guide is governed by the laws of the State of New Jersey, without regard to conflict-of-law rules. Venue for any proceeding is the state or federal courts sitting in New Jersey. That's not an attempt to make suing us inconvenient — it's the standard arrangement for any business, and it's stated here so nobody's surprised by it later.

Before anything reaches a courtroom, though, we'd rather fix the problem. A $29 guide is never worth a legal fight, and we run the refund policy loose specifically so that disputes die at the email stage. Read the Refund Policy and the Terms of Use for the full picture.

A Note on Accuracy

Our research methods are documented on the Methodology Notes page — where every category of number comes from and how we cross-check it. Our errors, when they happen, are documented on the Corrections Log, with dates. We think a compliance publisher that won't show you its corrections log is telling you something about itself. Ours is public, dated, and permanent.