Effective date: January 1, 2024. Operator: FleetDoc USA LLC, 10 Exchange Place, Suite 1200, Jersey City, NJ 07302, USA.
We built this site for people who run trucks, and people who run trucks don't have time for a 9,000-word privacy policy written to be unreadable. So here's the short version up front: this site collects almost nothing, sells nothing, tracks nothing across other websites, and stores most of what it knows about you on your own device, where we can't touch it. The long version is below, and it says the same thing with more specifics.
What We Collect
1. Contact form submissions
If you use the form on our contact page, we receive exactly what you type into it: your name, your email address, your fleet size selection, your topic selection, and your message. Nothing else is attached. We don't capture your IP address with the form, we don't log your browser fingerprint, and we don't append any third-party data about you to your message. What you typed is what we have.
We use that information for one purpose: to read your message and reply to it. If your note is a correction, it also gets logged in our internal corrections queue so we can fix the page. That's the whole lifecycle. We don't add your address to a newsletter, because we don't run a newsletter. We don't put you in a CRM, because we don't have one.
2. Cookie preference in localStorage
When you click Accept or Decline on the cookie bar, your choice is written to your browser's localStorage as a simple preference value. That's how the site remembers not to show you the bar again on every page. Two things worth understanding about this: first, localStorage lives entirely on your device — it's not transmitted to us, and we have no way to read it from our servers. Second, the stored value is just your preference. It contains no identity, no email, no browsing history. Clearing your browser storage erases it completely, and the bar will simply ask you again next visit.
3. Analytics cookie — only if you accept
If you click Accept on the cookie bar, we set a single analytics cookie that records which topic pages visitors spend time on — whether DOT inspection prep gets more attention than IFTA filing, that kind of thing. It tells us what to update first. This cookie does not contain your name, email, or any identifier we could tie back to you as a person. It records page-level interest, not people.
If you click Decline, no analytics cookie is set. Period. The site works identically either way — every page, every checklist, every table is fully available to visitors who decline. Declining costs you nothing, which is how it should work everywhere and mostly doesn't.
You can change your choice at any time on the cookie controls page, which also explains how to remove the cookie from your browser yourself if you want it gone immediately rather than waiting for it to expire.
What We Never Do
This section exists because "we take your privacy seriously" is the emptiest sentence on the internet. Concrete commitments instead:
- We never sell, rent, lease, or trade your personal information to anyone, for any amount of money, under any circumstances. There is no business model here that involves your data. The site has no advertisers and no sponsors, so there is no one to sell to even if we wanted to.
- We never share your contact details with third parties except where the law genuinely compels it — a valid court order, not a marketing partnership dressed up as one.
- We never track you across other websites. We run no cross-site tracking pixels, no social media beacons, no advertising network code, no fingerprinting scripts. When you leave fleetdocusa.com, we stop knowing anything about your browsing, the same way a mechanic stops knowing about your truck when it leaves his bay.
- We never embed third-party content that phones home about you. There are no embedded video players, social widgets, or external fonts served with tracking attached.
- We never buy data about you from brokers. We'd have no use for it and we find the practice grimy.
The Weather Widget and Open-Meteo
The office conditions boxes on some pages show live temperature, humidity, and pressure for our Jersey City and Tokyo offices. That data comes from Open-Meteo, a weather data API. Here's the part that matters for your privacy: your browser talks to Open-Meteo's API directly to fetch the readings. Our server is not in the middle of that conversation. We don't see the request, we don't log it, and we can't.
When your browser makes that call, Open-Meteo's servers receive whatever a normal HTTPS request carries — technically that includes your IP address, because that's how the internet routes a response back to you. What Open-Meteo does on their side is governed by their own privacy policy, not ours. The request contains no information from this site — no cookie preference, no contact details, nothing you've typed anywhere. It's the same request you'd make by typing a weather URL into your address bar. If you'd rather your browser not make that call at all, disabling JavaScript for this site turns the widget off and every word of content remains readable.
Server Logs
Like every website, our hosting provider keeps standard web server logs — the requests your browser makes to fetch pages, with a timestamp and a user-agent string. These logs exist for security and debugging: if someone tries to hammer the site, the logs are how we'd notice. They are not used for analytics, not tied to cookie data, and not shared with anyone. They're retained by the host on their standard rotation and age out automatically.
Data Retention
Different data, different clocks:
- Contact form messages are kept for 24 months after our last reply, then deleted. We keep them that long because compliance questions often come in sequences — someone writes in February about an IFTA notice and follows up in November about the audit it turned into, and the thread matters. After 24 months of silence, the thread is gone.
- Correction reports are kept indefinitely in anonymized form — the substance of the correction and the date, but not your name or email. That's the paper trail behind our public corrections log.
- The cookie preference lives in your localStorage until you clear it. We hold no copy.
- The analytics cookie expires after 12 months, or immediately if you remove it via the cookie controls page or your browser settings.
Your Rights
You can ask us, at any time, for any of the following:
- A copy of every message and personal detail we hold that is tied to your email address.
- Correction of anything in it that's wrong.
- Deletion of the whole file — every message, every thread. We'll confirm within 10 business days, and the confirmation is the last email you'll ever get from us unless you write first.
- A plain-language explanation of anything in this policy. If a section is unclear, that's our drafting failure, not your reading failure, and we'll fix it.
Send any privacy request to research@fleetdocusa.com with the subject line "Privacy request." It goes straight to Mike D'Angelo, who is the person accountable for this policy. There's no form, no portal, and no identity-verification obstacle course — we verify you by replying to the address the request came from.
Residents of states with specific privacy statutes — California's CCPA/CPRA, Virginia's VCDPA, Colorado's CPA, and similar laws — have additional statutory rights. Our practices already meet or exceed what those laws require: we don't sell data, we don't share it for advertising, and we honor access and deletion requests from any state, not just the ones that mandate it. Same email address, same process.
Children
This site is a professional resource for commercial motor carrier operators. It is not directed at children under 13, and we do not knowingly collect any information from children. If you believe a child has sent us personal information, contact us and we will delete it immediately.
Security
Contact messages are stored on access-controlled systems with encryption in transit and at rest. Two people have access: the founder and the co-founder. No contractors, no virtual assistants, no offshore support desk. The site itself is static HTML served over HTTPS, which removes most of the attack surface a dynamic site carries — there's no database of user accounts to breach because there are no user accounts.
Changes to This Policy
If we change this policy in any way that matters, the change gets posted here with a new effective date at the top, and a note goes on our corrections log saying the policy changed and why. We don't do quiet rewrites. If a change ever reduced your privacy — and we can't currently imagine one that would — we'd say so in the plainest words we own.
Governing Law
This policy is governed by the laws of the State of New Jersey, USA, without regard to conflict-of-law provisions. Any dispute arising from it is subject to the courts located in Hudson County, New Jersey.
Contact
Privacy requests, questions, and complaints: research@fleetdocusa.com, subject line "Privacy request." Postal mail: FleetDoc USA LLC, 10 Exchange Place, Suite 1200, Jersey City, NJ 07302, USA. Phone: +1 (201) 555-0134.